Portfolio

Driving Business
Growth Through
Strategic Sales,
Leadership &
Customer Excellence

Experienced Marketing Sales Business Manager with over 12 years of expertise in sales, operations management, customer service, team leadership, and business development.

12+

Years Driving Growth

8+

Companies Served

15K+

Customers Assisted

Image

Experienced

Marketing Sales Business Manager

Personal Introduction

A leader committed to growth,
people, and excellence.

Alberto P. Doller Jr. is a results-driven business professional dedicated to helping organizations achieve sustainable growth through exceptional leadership, strategic sales initiatives, and outstanding customer experiences.

With more than a decade leading sales, operations and customer-experience teams in high-pressure global service environments, Alberto brings discipline, empathy and a relentless focus on results to every organization he serves.

Integrity-first leadership

Data-informed decisions

People-first management

Outcome obsessed

Professional Highlights

Numbers that reflect a
career of measurable impact.

12+

Years of Experience

8+

Companies Served

5+

Leadership Positions

15K+

Customers Assisted

Featured Expertise

Six disciplines I bring to
every leadership engagement.

A portfolio of complementary capabilities built across global brands, fast-paced service operations, and field-tested sales floors.

📈
01
Sales Leadership
Driving consistent revenue growth through high-performing sales strategies, pipeline discipline, and conversion-focused execution.
⚙️
02
Operations Management
Optimizing workflows, scaling processes and aligning cross-functional teams to deliver measurable operational excellence.
😊
03
Customer Experience
Designing customer journeys that build trust, increase retention and turn buyers into long-term brand advocates.
🔔
04
Business Development
Identifying market opportunities, building strategic partnerships and unlocking new channels of sustainable growth.
👥
05
Team Leadership
Mentoring, coaching and elevating diverse teams to perform at their highest standard with clarity and accountability.
📢
06
Marketing Strategy
Crafting integrated marketing campaigns that connect brand vision with measurable business outcomes.
Career Journey

A decade-plus of consistent growth.

2021 – 2025

B2B Sales Manager / Head of Video Production

AL DOLLARS WEALTH AGENT NETWORK LLC . · Remote · Philippines

Led integrated sales operations and digital marketing initiatives for a virtual-first organization.

Sales Strategy Digital Marketing Client Success

Delivered premium financial-services support to a portfolio of enterprise customers.

Customer Excellence Problem Solving Financial Services
2020 – 2021

Customer Service Representative

FIS Global Solutions · Philippines

2019 – 2020

Customer Service Representative

Sykes Asia Inc. · Philippines

Supported a global telco brand with high-volume customer interactions across voice and chat.

CRM Systems Communication Mentorship

Owned daily operations, manpower planning and SLA performance for multiple delivery teams.

Operations Workforce Planning People Leadership
2018 – 2019

Operations Manager

2MD BPO Solutions · Philippines

Recommendations

Trusted by peers, leaders, and the people he's served.

and the people he's served.

Recommendations

Let's Build Business

Success Together.

Whether you’re scaling sales, transforming operations, or elevating customer experience — I’d love to talk about how I can contribute.

Scroll to Top